Question 1

What services does Shakham offer?

Accepted Answer

Shakham provides comprehensive digital solutions including web development, mobile app development, cloud infrastructure, digital transformation consulting, AI/ML integration, cybersecurity services, and ongoing technical support. We specialize in creating scalable, secure, and innovative solutions for businesses of all sizes.

Question 2

Do you work with small businesses or only large enterprises?

Accepted Answer

We work with businesses of all sizes, from startups and small businesses to large enterprises. Our flexible approach allows us to tailor our services to meet the specific needs and budget constraints of each client, ensuring everyone receives high-quality solutions.

Question 3

What industries do you specialize in?

Accepted Answer

We work across a wide range of industries, including technology and service-based sectors. Our focus is on understanding each industry’s unique challenges and delivering tailored software, AI-driven automation, and digital transformation solutions that drive measurable results.

Question 4

Can you help with digital transformation initiatives?

Accepted Answer

Digital transformation is one of our core specialties. We help businesses modernize their operations, implement new technologies, migrate to cloud platforms, automate processes, and develop digital strategies that drive growth and efficiency.

Question 5

How much do your services cost?

Accepted Answer

Our pricing varies based on project scope, complexity, and requirements. We offer competitive rates and flexible pricing models including fixed-price projects, hourly rates, and retainer agreements. Contact us for a free consultation and customized quote based on your specific needs.

Question 6

What is your typical project timeline?

Accepted Answer

Project timelines vary depending on complexity and scope. Simple websites typically take 2-4 weeks, while complex applications can take 3-6 months or more. We provide detailed project timelines during our initial consultation and keep you updated throughout the development process.

Question 7

What is your development process?

Accepted Answer

Our process includes: 1) Discovery and requirements gathering, 2) Planning and architecture design, 3) UI/UX design and prototyping, 4) Development and testing, 5) Quality assurance and user testing, 6) Deployment and launch, 7) Ongoing support and maintenance. We maintain transparent communication throughout each phase.

Question 8

Do you require payment upfront?

Accepted Answer

We typically require a 30-50% deposit to begin work, with the remainder paid in milestones throughout the project. For larger projects, we can arrange flexible payment schedules. We accept various payment methods and provide detailed invoicing.

Question 9

Do you provide ongoing support after project completion?

Accepted Answer

Yes, we offer comprehensive post-launch support including bug fixes, security updates, performance monitoring, content updates, and feature enhancements. We provide various support packages to meet different needs and budgets.

Question 10

What kind of warranty or guarantee do you offer?

Accepted Answer

We provide a 90-day warranty on all development work, covering any bugs or issues that arise from our code. We also guarantee that all deliverables will meet the agreed-upon specifications and requirements outlined in our project agreement.

Question 11

How quickly do you respond to support requests?

Accepted Answer

Our standard response time is within 24 hours for general inquiries and within 4 hours for critical issues. For clients with premium support packages, we offer faster response times including same-day and emergency support options.

Question 12

Can you maintain and update existing systems not built by Shakham?

Accepted Answer

Yes, we can take over maintenance and updates for existing systems, websites, and applications regardless of who originally built them. We'll first conduct a thorough audit to understand the current setup and then provide ongoing support and improvements.

Question 13

What technologies do you work with?

Accepted Answer

We work with a wide range of modern technologies including React, Next.js, Node.js, Python, PHP, .NET, mobile frameworks (React Native, Flutter), cloud platforms (AWS, Azure, Google Cloud), databases (MySQL, PostgreSQL, MongoDB), and emerging technologies like AI/ML and blockchain.

Question 14

How do you ensure the security of our data and applications?

Accepted Answer

Security is our top priority. We implement industry-standard security practices including encryption, secure coding practices, regular security audits, penetration testing, secure hosting environments, and compliance with regulations like GDPR and HIPAA when required.

Question 15

Do you provide cloud migration services?

Accepted Answer

Yes, we specialize in cloud migration services. We help businesses migrate from on-premises infrastructure to cloud platforms, optimize cloud costs, implement disaster recovery solutions, and ensure seamless transitions with minimal downtime.

Question 16

Can you integrate with our existing systems?

Accepted Answer

We have extensive experience integrating new solutions with existing systems, databases, CRMs, ERPs, and third-party APIs. We ensure seamless data flow and maintain system integrity throughout the integration process.

Question 17

How do I get started with Shakham?

Accepted Answer

Getting started is easy! Simply contact us through our website, phone, or email to schedule a free consultation. We'll discuss your needs, provide recommendations, and create a customized proposal for your project.

Question 18

What information do you need to provide a quote?

Accepted Answer

To provide an accurate quote, we need to understand your project requirements, target audience, desired features, timeline, budget range, and any specific technical requirements. The more details you provide, the more accurate our estimate will be.

Question 19

Do you sign non-disclosure agreements (NDAs)?

Accepted Answer

Yes, we're happy to sign NDAs to protect your confidential information and business ideas. We understand the importance of confidentiality and have standard NDA templates available, or we can work with your legal documents.

Question 20

Where is Shakham located and do you work remotely?

Accepted Answer

Shakham Inc. is based in the heart of the warm city of Pune and spreads its wings as we collaborate with clients worldwide. We believe in working on-site with flexible work hours that help maintain a good balance between personal and professional life. We can accommodate a remote working setup when needed.

Frequently Asked Questions

Services & Solutions